Return Policy

J&E Baby and Mothercare Pte Ltd ensures all items are in good condition and packed securely. Due to safety and hygiene reasons, there will be no refund, exchange or return of products once payment is made.

If you have further enquiries on your received product/s, please do not hesitate to contact us directly at +65 9488 5408 (Mondays to Fridays, 9.00am to 5.00pm excluding public holidays) or email to medela@jne.com.sg within 7 days from the date of delivery with a valid Order Reference number.