Delivery Policy

Delivery time

All items will be delivered within 3-5 working days, excluding Public Holidays. Orders will be shipped by J&T Express. Please expect possible delays on delivery during peak periods such as Public Holidays.

Order Tracking

Track your order at

Unsuccessful deliveries

Any unsuccessful delivery attempted twice will be returned to J&E Baby and Mothercare Pte Ltd. No refunds will be made and if subsequent delivery is still required, a SGD$5 delivery charge will be imposed.

Delivery charges

FREE shipping on all orders above SGD$80 and SGD$5 delivery charge for orders under SGD$80. We offer delivery to local Singapore addresses only. Self-collection option is strictly available by appointment only.

Location – J & E BABY & MOTHERCARE PTE. LTD 81 Toh Guan Road East #03-01 Secom Centre Singapore 608606
Mondays to Fridays, 9.00 am to 5.00 pm (excluding public holidays)

Our sites accept all major credit/debit cards supported by MasterCard and Visa.